Blackboard Support
Browser Tune-Up for Campus Edition and Vista
Before using Blackboard Learning System Campus Edition or Vista (formerly "WebCT,") make sure that you are using a supported browser and that your browser settings are correct.
Check Your Browser in BlackboardIn many versions of Blackboard, you can check your browser to ensure that it is configured correctly.
- Go to the website where you log into Blackboard.
- Before and after logging in, look for a Check Browser link, in the top right corner of the browser window.
- Click the Check Browser link to start the Browser Checker.
Examples of Check Browser links:
Check Browser Link Sample
Check Browser Link Sample
Tune-up Your Browser OnlineStart the online Browser Tune-up if you are having trouble using Blackboard, and:
- you have already checked your browser in Blackboard, or
- you cannot use the Browser Checker in Blackboard.
Start the Browser Tune-up
Read Browser Tips and TroubleshootingIf you are still having trouble using Blackboard, read the Browser Tips and Troubleshooting page. There may be a problem with your browser or other software on your computer.
Read Browser Tips and Troubleshooting